Refund Policy

Overview


Conditions under which refunds are issued.


Content

  • We want every customer to be satisfied, and we process refunds under the following conditions:
    • Faulty or defective items
    • Incorrect items received
    • Returns that were pre-authorized and arrive back to us in unused and unopened condition within 14 days of delivery

Please note:

    • SwiftLink and other pre-order items are strictly non-refundable. As stated at checkout, funds from these orders are immediately allocated toward production — including raw materials, machining, and tooling — and cannot be reversed.
    • Refunds generally appear within 3–5 business days, though this can vary depending on your bank or payment provider.
    • Import duties are non-refundable. If you believe you were incorrectly charged or wish to contest the amount, we recommend contacting your local customs authority directly.

If you believe your situation qualifies for a refund, contact us at:

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